Built for Australian property managers

Repairs, reported and resolved on WhatsApp

Tenants report a repair in the chat they already use. Your team books a trusted tradesperson, owners approve the quote with one tap, and everyone sees the work through to done.

Quote for the owner#1039

Roof leak in the main bedroom at Maple Court 3B. Coastline Roofing quoted $300.

Leaking kitchen tapBooked
  1. Reported by tenant
  2. Coastline Plumbing booked
  3. Tenant confirmed Tuesday

Every repair, start to finish

One chat for tenants, owners and trades. One dashboard for your team. A record of every step.

Tenants report in plain words

A message and a photo is enough. JunaKey asks the follow-up questions and files the request against the right property.

1 tap

for an owner to approve a quote, with the photos in front of them.

0 apps

to install for tenants, owners or tradespeople.

Every step recorded

  1. Quote approved by owner
  2. Completion photos sent
  3. Tenant confirmed the fix

Reports owners read

Maple Court 3B
$285
Maple Court 5D
$175
  • Plumbing
  • Electrical
  • Roofing
  • Locksmiths
  • Air conditioning
  • Pest control
  • Handyman
  • Glazing
  • Gardening

Before and after JunaKey

Phone tag

Missed calls, forwarded photos and email chains that nobody can find on Friday afternoon.

JunaKey

One request with every message, photo, quote and approval attached, and the next step already in motion.

Roof leak in bedroom#1039
  1. Reported
  2. Quoted
  3. Owner approved
  4. Booked
  5. Done
Property
Maple Court 3B
Trade
Coastline Roofing
Quote
$300, approved by Tom Reid
Next
Tenant picks a time on Thursday
Water stain on a bedroom ceiling Cracked roof tile lifted out Roofer fitting a replacement tile

It all happens in the chat

Tenants, owners and tradespeople each get the messages meant for them, with buttons for the next step.

  • Tenants
  • Owners
  • Tradespeople
  • Your team

Knows your rules.
Follows them every time.

Set them once in the dashboard. JunaKey applies them to every request, for every property.

Approval limits

Quotes under your limit go ahead. Anything above it waits for the owner.

Your trade list

Only the tradespeople you approve, matched by trade and the area they cover.

Purchase orders

Every approved quote becomes a purchase order with GST, ready for your accounts team.

Disputes

If a tenant says the fix didn’t hold, both sides’ photos land in front of your team.

Built for how property management works

Your trades, your rates
We book the tradespeople you already trust. We don’t run a marketplace or set prices.
Only people you’ve added
We only message tenants, owners and trades your team has added, and anyone can opt out by replying STOP.
Hosted in Sydney
Your property data and repair history are stored in Australia.
No payments through us
Invoices and payments stay between you, your owners and your trades.

See JunaKey with your own properties

We’ll set up a demo with a few of your properties and trades.